Welcome to ALL IN ONE SUPER MALL (Terms & Conditions).

These terms and conditions (“Terms”) govern the use of se1rvices made available on or through All In One Super Mall and/or All In One Super Mall mobile app (collectively, the “Platform”, and together with the services made available on or through the Platform, “Services”). These Terms also include our privacy policy, available at www. All In One Super Mall /privacy-policy (“Privacy Policy”), a any guidelines, additional, or supplemental terms, policies, and disclaimers made available or issued by us from time to time (“Suppleme Terms”). The Privacy Policy and the Supplemental Terms form an integral part of these Terms. In the event of a conflict between these Te and the Supplemental Terms with respect to applicable Services, the Supplemental Terms will prevail.

The Terms constitute a binding and enforceable legal contract between All In One Super Mall (a company incorpora under the Companies Act, 2013 with its registered address at Kundan Nagar near New Water Tank Naurangabad Aligarh(Uttar Pradesh) INDIA and its principal place business at 416, Kundan Nagar Near New Water Tank Naurangabad Aligarh(Uttar Pradesh) INDIA and its affiliates (“All In One Super Mall”, “we”, “us”, or “our”), and you, a user of Services, or any legal entity that books Pro Services (defined below) on behalf of end-users (“you” or “Customer”). By using the Services, represent and warrant that you have full legal capacity and authority to agree to and bind yourself to these Terms. If you represent any ot person, you confirm and represent that you have the necessary power and authority to bind All In One Super Mall person to these Terms.

By using the Services, you agree that you have read, understood, and are bound by, these Terms. as amended from time to time, and that will comply with the requirements listed here. These Terms expressly supersede any prior written agreements with you. If you do not agree these Terms, or comply with the requirements listed here, please do not use the Services.

1. SERVICES

(a) The Services include the provision of the Platform that enables you to arrange and schedule different home-based services w independent third-party service providers of those services (“Service Professionals”). As a part of the ALL IN ONE SUPER MALL the tran of payments to Service Professionals for the services they render to you and collects payments on behalf of All In One Super Mall Service Professionals.

(b) The services rendered by Service Professionals are referred to as “Pro Services”. The term “Services”doesnotinclude the Pro Services. does not provide the Pro Services and is not responsible their provision. Service Professionals are solely liable and responsible for the Services that they offer or otherwise provide through the Platform. All In One Super Mall and its affiliatesdonotemploy Service Professionals, nor are Serv Professionals agents, contractors, or partners of All In One Super Mall or its affiliates. Service Professionals do not have the ability to bind or represent ALL IN ONE SUPER MALL.

(c) The Platform is for your personal and non-commercial use only, unless otherwise agreed upon on in accordance with the terms o separate agreement. Please note that the Platform is intended for use only within India. You agree that in the event you avail the Serv or Pro Services from a legal jurisdiction other than the territory of India, you will be deemed to have accepted the ALL IN ONE SUPER MALL terms a conditions applicable to that jurisdiction.

(d) The Services are made available under various brands owned by or otherwise licensed ALL IN ONE SUPER MALL and its affiliates.

(e) A key part of the Services is ALL IN ONE SUPER MALL’s ability to send you text messages, electronic mails, or WhatsApp messages, including in connection w your bookings, your utilisation of the Services, or as a part of its promotional and marketing strategies. While you may opt out of receiv these text messages by contacting ALL IN ONE SUPER MALL at privacy@ ALL IN ONE SUPER MALL or through the in-Platform settings , you agree and acknowled that this may impact ALL IN ONE SUPER MALL ability to provide the Services (or a part of the Services) to you.

(f) In certain instances, you may be required to furnish identification proof to avail the Services or the Pro Services, and hereby agree to so. A failure to comply with this request may result in your inability to use the Services or Pro Services.

(g) ALL IN ONE SUPER MALL Credits:

• ALL IN ONE SUPER MALL may, in its sole discretion, offer promotional codes that may be redeemed for credits, other features or benefits related to Services, and/or Pro Services, subject to any additional terms that may apply on a promotional code (“ALL IN ONE SUPER MALL Credits”).

• You agree that (i) you shall use ALL IN ONE SUPER MALL Credits in a lawful manner, and only for the purposes specified by ALL IN ONE SUPER MALL Credits, (ii) you s not duplicate, sell, or transfer the ALL IN ONE SUPER MALL Credits in any manner (including by posting ALL IN ONE SUPER MALL codes on a public forum) unless you have U express prior consent to do so, (iii) ALL IN ONE SUPER MALL Credits may be disabled by ALL IN ONE SUPER MALL at any time for any reason without any liability to you, (iv) Credits are not valid for cash, and (v) Credits may expire prior to your use.

• ALL IN ONE SUPER MALL may, at its sole discretion, provide only certain users with ALL IN ONE SUPER MALL Credits that may result in different amounts charged for the same or similar services obtained by other users.

• ALL IN ONE SUPER MALL reserves the right to withhold or ded  ALL IN ONE SUPER MALL credits or other features or benefits obtained through the use of ALL IN ONE SUPER MALL Credits, by you any other user, if ALL IN ONE SUPER MALL reasonably determines or believes that the use or redemption of the ALL IN ONE SUPER MALL Credits was in error, fraudulent, ille or in violation of the applicable ALL IN ONE SUPER MALL Credit terms or these Terms.

 

2. ACCOUNT CREATION

(a) To avail the Services, you will be required to create an account on the Platform (“Account”). For this Account, you may be required furnish certain details, including but not limited to your phone number. To create an Account, you must be at least 18 years of age.

(b) You warrant that all information furnished in connection with your Account is and shall remain accurate and true. You agree to prom update your details on the Platform in the event of any change to or modification of this information.

(c) You are solely responsible for maintaining the security and confidentiality of your Account and agree to immediately notify us of disclosure or unauthorized use of your Account or any other breach of security with respect to your Account

(d) You are liable and accountable for all activities that take place through your Account, including activities performed by persons ot than you. We shall not be liable for any unauthorised access to your Account.

(e) You agree to receive communications from us regarding (i) requests for payments, (ii) information about us and the Services, promotional offers and services from us and our third party partners, and (iv) any other matter in relation to the Services.

 

3. USER CONTENT

(a) Our Platform may contain interactive features or services that allow users who have created an account with us to post, upload, pub display, transmit, or submit comments, reviews, suggestions, feedback, ideas, or other content on or through the Platform (“U Content”).

(b) As part of the effective provision of the Services and quality control purposes, we may request reviews from you about Serv Professionals and you agree and acknowledge that Service Professionals may provide reviews about you to us. You must not knowin provide false, inaccurate, or misleading information in respect of the reviews. Reviews will be used by us for quality control purposes and determine whether Customers and Service Professionals are appropriate users of the Platform. If we determine at our sole discretion t you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

(c) You grant us a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free licence to (i) use, pub display, store, host, transfer, process, communicate, distribute, make available, modify, adapt, translate, and create derivative works the User Content, for the functioning of, and in connection with, the Services and (ii) use User Content for the limited purposes advertising and promoting the Services, or furnishing evidence before a court or authority of competent jurisdiction under applica laws.

(d) In connection with these Terms and the licences granted under this clause, you hereby waive any claims arising out of any moral right other similar rights relating to the User Content.

(e) You agree and acknowledge that ALL IN ONE SUPER MALL may, without notice to you, remove, or otherwise restrict access to User Content that, in its s discretion, violates these Terms.

 

4. CONSENT TO USE DATA

(a) You agree that we may, in accordance with our Privacy Policy, collect and use your personal data. The Privacy Policy is available www. ALL IN ONE SUPER MALL.com/privacy-policyand it explains the categories of personal data that we collect or otherwise proc about you and the manner in which we process ALL IN ONE SUPER MALL data.

(b) In addition to any consent you may provide pursuant to the Privacy Policy, you hereby consent to us sharing your information w ouraffiliatesor other third party service providers.We may use information and data pertaining to your use of the Services for provision the Services, analytics, trend identification, and purposes of statistics to further enhance the effectiveness and efficiency of our Servic and provision of beneficial schemes, new offers, and for experience enhancement.

(c) Subject to applicable laws, we may be directed by law enforcement agencies or the government and related bodies to disclose dat relation to you in connection with criminal or civil proceedings. You understand and agree that in ALL IN ONE SUPER MALL  instances we shall have the righ share ALL IN ONE SUPER MALL data with relevant agencies or bodies.

 

5. BOOKINGS

(a) Orders: The Platform permits you to request various Pro Services at a time of your choosing based on available slots. To make a book you should follow the instr ALL IN ONE SUPER MALL on the Platform and provide necessary information. We use reasonable efforts to enable you to fin Service Professional who is able to provide that service at the requested time. If, in the unlikely event we cannot find a Service Professio for the specific timeslot, we will contact you to find an alternative time.

(b) Confirmation: Once you place a request we will provide confirmation of the booking via SMS, email or a push notification. Once y booking has been confirmed, you will be required to make the payment in accordance with these Terms or as indicated on the Platfo Once a Service Professional has been identified for the requested Pro Services, you shall receive confirmation in App or via SMS, email push notification

(c) Cancellations: Bookings that are cancelled before confirmation on the Platform will not be charged. ALL IN ONE SUPER MALL’s cancellation policy sets applicable cancellation fees.

(d) Substitution: In case of the unavailability of, or cancellation by a selected Service Professional, we will offer you a substitute of the Serv Professional from among our registered Service Professionals.

 

6. PRICING, FEES, AND PAYMENT TERMS

(a) ALL IN ONE SUPER MALL reserves the right to charge you for the different Services you may avail and/or for any other facilities you may opt for, from time time, on or via the Platform.

(b) Charges and Fees in respect of Pro Services:

• In respect of Pro Services that you seek to avail through the Platform, you shall be required to pay Service Professionals the amo indicated at the time of booking as well as amounts towards (a) any additional Pro Services you may avail, (b) out of poc expenses incurred by the Service Professional, and (c) expenses arising out of the purchase of goods required or utilised for performance of the Pro Service (“Charges”). In addition to the Charges payable to Service Professionals ALL IN ONE SUPER MALL  reserves the righ charge you a convenience fee for facilitating the booking and transferring payments to the Service Professional (this fee is refer to as “Fees”). You acknowledge that the final bill you receive may include additional charges, including without limitation, a saf fee, warranty fee, insurance fee, or Service Professional welfare fee.

• ALL IN ONE SUPER MALL shall notify you of the applicable Charges, Fees, and payment methods at the time of booking. Generally, you may m payments for Pro Services through credit cards, debit cards, net banking, wallets, UPI or cash upon completion of the Pro Service. have the right to modify and otherwise restrict the modes of payment available to you. You acknowledge that certain paym methods ALL IN ONE SUPER MALL as cash upon completion may not always be available to you as a payment method. For the avoidance of doub the event you pay through the method of ‘cash upon completion’, you acknowledge that you will be required to pay both Char and Fees to the Service Professional.

• The Charges and Fees may be payable at the time of making a booking, or upon the completion of the Pro Service, as specified ALL IN ONE SUPER MALL.

• For the avoidance of doubt, please note that the Charges are payable to Service Professionals, and ALL IN ONE SUPER MALL acts as a limited collect agent on behalf of ALL IN ONE SUPER MALL Service Professionals to collect and transfer amounts due to them.

• Taxes: All Charges and Fees are inclusive of applicable taxes.

ALL IN ONE SUPER MALL reserves the right to reasonably amend the Charges and Fees at any time at its sole discretion. A change in Fees shall not imp any bookings that have been confirmed before the publication of the revised Fees on the Platform.

• Charges and Fees that you pay are final and non-refundable, unless otherwise determined by ALL IN ONE SUPER MALL or required by the applicable la under certain laws, you may be entitled to a refund or other remedies for a failure in the provision of the Services.

• You acknowledge and agree that Charges and Fees applicable in certain geographical areas may increase substantially du times of high demand. ALL IN ONE SUPER MALL will use reasonable efforts to inform you of the Charges and Fees that may apply. However, by using Pro Services or Services, you will be responsible for the Charges and Fees incurred under your Account regardless of your awaren of ALL IN ONE SUPER MALL Charges or Fees.

(c) Payment Processors: We may use a third-party payment processor (“Payment Processor”) to bill you through your selected mode payment. The processing of payments will be subject to the terms and policies of ALL IN ONE SUPER MALL Payment Processor in addition to these Terms. shall not be liable for any error of the Payment Processor. In the event of any uns ALL IN ONE SUPER MALL payment, the money debited shall be credi in accordance with the terms of the Payment Processor

(d) Cancellation: You may elect to cancel your request for services from a Service Professional at any time prior to ALL IN ONE SUPER MALL Service Profession arrival, in which case you may be charged a cancellation fee in accordance with ALL IN ONE SUPER MALL’s cancellation policy. ALL IN ONE SUPER MALL reserves the right to cha you, or otherwise ded ALL IN ONE SUPER MALL applicable taxes in respect of ALL IN ONE SUPER MALL cancellation fee.

(e) Subscriptions: ALL IN ONE SUPER MALL may from time to time offer subscription packages (howsoever named) for monetary consideration. The packages s provide Customers with additional benefits, which may include the ability to avail discounted Pro Services. You agree that subscript packages (howsoever named) shall be subject to additional terms and conditions. You acknowledge that ALL IN ONE SUPER MALL subscription packages be subject to additional terms and conditions that will be deemed to be an integral part of these Terms.

(f) ALL IN ONE SUPER MALL does not designate any portion of your payment as a tip or gratuity to the Service Professional. Any representation by ALL IN ONE SUPER MALL to the eff that tipping is “voluntary”, “not required”, and/or “included” in the payments you make for Pro Services is not intended to suggest that provides any additional payments to Service Professionals. You understand and agree that while you are free to provide additio payment as a gratuity to any Service Professional who provides you with Pro Services, you are under no obligation to do so. Gratuities voluntary.

 

7. CUSTOMER CONDUCT

(a) ALL IN ONE SUPER MALL prohibits discrimination against Service Professionals, including on the basis of race, religion, caste, national origin, disability, sex orientation, sex, marital status, gender identity, age, or any other characteristic that may be protected under applicable law. S discrimination includes but is not limited to any refusal to accept Pro Services based on any of these characteristics.

(b) We request that you treat all Service Professionals with courtesy and respect, and that you provide them with a safe, clean, a appropriate location to perform the Pro Services. Service Professionals shall be entitled to refuse to perform Pro Services if you haveprovided a safe, clean, and appropriate location for them, or you behave towards them in a manner which is discourteous, disrespect abusive, or otherwise inappropriate. We reserve the right to withhold access to the Services and otherwise limit your access to Pro Serve at our absolute discretion if you behave towards any Service Professional in a manner which is discourteous, disrespectful, or abusive which we otherwise deem to be inappropriate or unlawful.

(c) You agree that you will be liable for discriminating against Service Professionals or for any failure, intentional or otherwise, to provide Service Professionals a safe, clean, and appropriate location for them to perform the Pro Services. Additionally, you will also disclose and all information that may have a bearing on the ability of the Service Professional to perform the Pro Services or impact the Serv Professional’s health, safety, or well-being, to ALL IN ONE SUPER MALL and the Service Professional.

(d) You agree that in the event a Service Professional behaves in a manner that is discourteous, disrespectful, abusive, inappropriate, o violation of the law, you shall be required to report ALL IN ONE SUPER MALL incident to grievanceofficer@ ALL IN ONE SUPER MALL.com at the earliest but in any ev within 48 (forty eight) hours of ALL IN ONE SUPER MALL incident.

 

8. THIRD PARTY SERVICES

(a) The Platform may include services, content, documents, and information owned by, licensed to, or otherwise made available by, a t party (“Third Party Services”) and contain links to Third Party Services. You understand and acknowledge that Third Party Services are sole responsibility of the third party that created or provided it and that use of ALL IN ONE SUPER MALL Third Party Services is solely at your own risk.

(b) We make no representations and exclude all warranties and liabilities arising out of or pertaining to ALL IN ONE SUPER MALL Third Party Services, includ their accuracy or completeness. Should you avail a Third Party Service, you shall be governed and bound by the terms and conditions a privacy policy of the third parties providing the Third Party Services. Further, all intellectual property rights in and to Third Party Service are the property of the respective third parties.

 

9. YOUR RESPONSIBILITIES

(a) You represent and warrant that all information that you provide in relation to the Services and Pro Services is complete, true, and corr on the date of agreeing to these Terms and shall continue to be complete, true, and correct while you avail the Services and/or the Services. Should any information that you provide change during the existence of these Terms, you undertake to immediately bring s change to our notice. We do not accept any responsibility or liability for any loss or damage that you may suffer or incur if information, documentation, material, or data, provided to avail the Services is incorrect, incomplete, inaccurate, or misleading or if fail to disclose any material fact.

(b) You shall extend all cooperation to us in our defense of any proceedings that may be initiated against us due to a breach of y obligations or covenants under these Terms.

(c) In respect of the User Content, you represent and warrant that:

• You own all intellectual property rights (or have obtained all necessary permissions) to provide User Content and to grant licences under these Terms;

You are solely responsible for all activities that occur on or through your account on the Platform and all User Content;

• The User Content does not and shall not violate any of your obligations or responsibilities under other agreements;

• The User Content does not and shall not violate, infringe, or misappropriate any intellectual property right or other proprietary r including the right of publicity or privacy of any person or entity;

• The User Content does not and shall not contain any viruses, corrupted data, or other harmful, disruptive, or ALL IN ONE SUPER MALL files content;

• The User Content does not and shall not violate any third party rights; and

• the User Content (A) does not belong to any other person to which you do not have any right, (B) does not threaten the un integrity, defence, security or sovereignty of India, friendly relations with foreign states, public order, cause incitement to commission of any cognisable offence, prevents investigation of any offence, or is insulting another nation, (C) is not defamat grossly harmful, blasphemous, paedophilic, invasive of another’s privacy, discriminatory based on gender, ethnically objectiona disparaging, relating to, or encouraging money laundering or gambling, libellous, hateful, racist, violent, obscene, pornograp unlawful, harmful to children, or (D) otherwise offensive, objectionable, or restricts, or inhibits, any other person from using enjoying the Services.

• You shall not use the Services in any manner except as expressly permitted in these Terms. Without limiting the generality of preceding sentence, you shall not:

• infringe any proprietary rights, including but not limited to copyrights, patents, trademarks, or trade secrets of any party;

• except as may be provided hereunder, copy, display, distribute, modify, publish, reprod ALL IN ONE SUPER MALL, store, transmit, post, translate, cre any derivative works from or license the Services;

• use the Services to transmit any data, or send or upload any material that contains viruses, Trojan horses, worms, timebom keystroke loggers, spyware, adware, or any other harmful programmes, or similar computer code, designed to adversely affect operation of an comp ter soft are or hard areoperation of any computer software or hardware;

• use any robot, spider, other automated device, or manual process to monitor or copy the Services or any portion thereof;

• Engage in the systematic retrieval of content from the Services to create or compile, directly or indirectly, a collection, compilat database, or directory;

• Use the Services in (A) any unlawful manner, (B) for fraudulent or malicious activities or (C) in any manner inconsistent with th Terms;

• Decompile, reverse engineer, or disassemble the Services;

• Link to, mirror, or frame, any portion of all or any of the Services; or

• Violate applicable laws in any manner.

(e) You warrant that you shall not engage in any activity that interferes with or disrupts the Services.

(f) You shall not attempt to gain unauthorized access to any portion or feature of the Services, any other systems or networks connected the Services, to any of our servers, or through the Platform by hacking, password mining, or any other illegitimate means.

(g) You shall not directly or indirectly, in any capacity, solicit, attempt to influence, engage, approach, or accept or encourage solicitations or approach of, a Service Professional from whom you have availed Pro Services, to either terminate or otherwise cease t registration on or engagement with the Platform, or avail services the same as or similar to the Pro Services independently, with booking the Pro Services through your Account. You agree that this limitation is reasonable and fair and is necessary for the protection the privacy and security of Service Professionals and that this will not preclude you from obtaining services the same as or similar to Pro Services through the Platform or other means. You further agree that any potential harm to Service Professionals from the n enforcement of this clause far outweighs any potential harm to you.

 

10. OUR INTELLECTUAL PROPERTY

(a) All rights, titles, and interest in, and to the Services, including all intellectual property rights arising out of the Services, are owned by otherwise licensed to us. Subject to compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sub licensa revocable, and limited licence to use the Services in accordance with these Terms and our written instr ALL IN ONE SUPER MALL issued from time to tiAny rights not expressly granted herein are reserved by ALL IN ONE SUPER MALL or ALL IN ONE SUPER MALL’s licensors.

(b) We may request you to submit suggestions and other feedback, including bug reports, relating to the Services from time to t (“Feedback”). We may freely use, copy, disclose, publish, display, distribute, and exploit the Feedback we receive from you without payment of royalty, acknowledgement, prior consent, or any other form of restriction arising out of your intellectual property rights.

(c) Except as expressly stated in these Terms, nothing in these Terms should be construed as conferring any right in, or licence to, our or third party’s intellectual property rights.

 

11. TERM AND TERMINATION

(a) These Terms shall remain in effect unless terminated in accordance with the terms hereunder. (b) We may restrict, deactivate, or terminate your access to, or use of, the Services, or any portion thereof, (i) immediately and at any po at our sole discretion, (A) if you violate or breach any of the obligations, responsibilities, or covenants under these Terms, (B) when cease to become a user of our Services, (C) you do not, or are likely not to qualify under applicable law, or the standards and policies of or its affiliates, to access and use the Services, or (D) violate or breach the Community Guidelines, (ii) upon 30 (Thirty) days’ prior writ notice to you, or (iii) immediately for any legitimate business, legal, or regulatory reason.

(c) You may terminate these Terms, at any time, for any reason by sending a notice to ALL IN ONE SUPER MALL at privacy@ ALL IN ONE SUPER MALL.com

(d) Upon termination of these Terms:

(i) The Account will expire;

(ii) The Services will “time-out”; and

(iii) These Terms shall terminate, except for those clauses that are expressly, or by implication, intended to survive termination or expire

 

12. DISCLAIMERS AND WARRANTIES

(a) The Services are provided on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including with limitation the implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose. Without limiting foregoing, we make no warranty that the Services will meet your requirements or expectations.

(b) No advice or information, whether oral or written, obtained by you from us shall create any warranty that is not expressly stated inthe Terms.

(c) While ALL IN ONE SUPER MALL strives to provide accurate information about Pro Services and Charges, pricing errors may occur from time to time.

(d) You agree and acknowledge that we are merely a Platform that connects you with Service Professionals, and we shall not be liable in manner for any obligations that have not been explicitly stated in these Terms. We are not liable or responsible for fulfillment of bookings, for the performance of the Pro Services by any Service Professional, or for any acts or omissions of the Service Profession during their provision of the Pro Services including any damage they may cause to property. By booking Pro Services through the Plato you are entering into a contract with the relevant Service Provider for the provision of those services, and we accept no responsibility liability, nor do we make any warranty, representation, or guarantee in respect of the Service Professional’s performance under t contract.

(e) You agree and acknowledge that soliciting or receiving services from any Service Professional independently is solely at your own and in ALL IN ONE SUPER MALL an event, you waive any rights that you may have under these Terms.

(f) We do not guarantee or warrant and we make no representation whatsoever regarding the reliability, quality, or suitability of the Serv Professionals.

(g) You hereby accept full responsibility for any consequences that may arise from your use of the Services and Pro Services, and expre agree and acknowledge that we shall have absolutely no liability in this regard.

(h) ALL IN ONE SUPER MALL will maintain a complaints management framework and will manage this framework on behalf of Service Professionals i reasonable manner and in accordance with the non-excludable requirements of relevant applicable laws.

(i) To the fullest extent permissible by law, we, our affiliates, and our related parties, each disclaim all liability for any loss or damage aris out of, or due to:

• Your use of, inability to use, or availability or unavailability of the Services or the Pro Services;

(ii) The occurrence or existence of any defect, interruption, or delays, in the operation or transmission of information to, from, or thro the Services, communications failure, theft, destr ALL IN ONE SUPER MALL, or unauthorised access to our records, programmes, services, servers other  ALL IN ONE SUPER MALL relating to the Services;

(iii) The failure of the Services to remain operational for any period of time; and

(iv) The loss of any User Content and any other data in connection with your use of the Services.

(j) In no event shall ALL IN ONE SUPER MALL, its officers, directors, and employees, or its contractors, agents, licensors, partners, orsuppliers,be liable to you any direct, special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation, lost busin opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nat whatsoever, including but not limited to any abuse or breach of data), even if ALL IN ONE SUPER MALL or an authorised representative had been advised of possibility of ALL IN ONE SUPER MALL damages, arising out of, or relating to (A) these Terms, (B) the Services or the Pro Services, (C) your use or inability to the Services or the Pro Services, or (D) any other interactions with another user of the Services.

(k) To the maximum extent permitted by law, our liability shall be limited to the amount of commission we receive in respect of a partic booking made on the Platform. In no event shall our total liability to you in connection with these Terms exceed INR 10,000 (Rupees Thousand).

(l) Nothing in these Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.

 

13. INDEMNITY

You shall indemnify, defend at our option, and hold us, our parent companies, subsidiaries, affiliates, and our officers, employees, direct agents, and representatives, harmless from and against any claim, demand, lawsuits, judicial proceeding, losses, liabilities, damages, and co (including, without limitation, all damages, liabilities, settlements, and attorneys’ fees), due to or arising out of your access to the Services or Services, use of the Services or Pro Services, violation of these Terms, or any violation of these Terms by any third party who may use y Account.

 

14. JURISDICTION, GOVERNING LAWS, AND DISPUTE RESOLUTION

(a) These Terms shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in clause, courts in New Delhi shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services.

(b) Any controversies, conflicts, disputes, or differences, arising out of these Terms shall be resolved by arbitration in New Delhi in accorda with the Arbitration and Conciliation Act, 1996 for the time being in force, which is deemed to be incorporated by reference in this cla The tribunal shall consist of 1 (One) arbitrator appointed by ALL IN ONE SUPER MALL. The language of the arbitration shall be English. The parties to arbitration shall keep the arbitration confidential, and not disclose to any person, other than on a need to know basis, or to legal advis unless required to do so by law. The decision of the arbitrator shall be final and binding on all the parties thereto. Each party to arbitration shall bear its own costs with respect to any dispute.

 

15. GRIEVANCE REDRESSAL

(a) You may contact our designated Grievance Redressal Officer with any complaints or queries relating to the Services or these Terms through registered post or through email, details of which are provided below:

Name:

Praveen Pratap Singh

Designation:

Email Address support@allinonesupermall.com

(b) We shall ensure that your complaint is resolved within timelines prescribed by applicable laws.

 

16. MISCELLANEOUS PROVISIONS

(a) Changes to Terms: The Terms are subject to revisions at any time, as determined by us, and all changes are effective immediately u being posted on the Platform. It is your responsibility to review these Terms periodically for any updates or changes. You will be deemed have accepted the changes made to these Terms if you continue to use the Platform once it has been posted.

(b) Modification to the Services: We reserve the right at any time to add, modify, or discontinue, temporarily or permanently, the Services any part thereof), with or without cause. We shall not be liable for any ALL IN ONE SUPER MALL addition, modification, suspension, or discontinuation of Services.

(c) Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, other provisions of these Terms will continue to be in effect. If any unlawful or unenforceable provision would be lawful or enforceable part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that wo contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).

(d) Assignment: You shall not license, sell, transfer, or assign your rights, obligations, or covenants under these Terms, or your Account in manner without our prior written consent. We may grant or withhold this consent at our sole discretion, subject to any conditions deem appropriate. We may assign our rights to any of our affiliates, subsidiaries, or parent companies, any ALL IN ONE SUPER MALL in interest of business associated with the Services, or any third party without any prior notice to you.

(e) Notices: All notices, requests, demands, and determinations for us under these Terms (other than routine operational communicatio shall be sent to legal support@allinonesupermall.com

(f) Third Party Rights: No third party shall have any rights to enforce any terms contained herein.

(g) Force Majeure: We shall have no liability to you if we are prevented from or delayed in performing our obligations, or from carrying on business, by acts, events, omissions, or accidents beyond our reasonable control, including without limitation, strikes, failure of a ut service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, or compliance with any law governmental order, rule, regulation, or direction.